RoyalPlanet Casino is a relatively new player in the online gaming industry, but it has already managed to make its mark on the market with its exciting offers, user-friendly interface, and extensive game portfolio. In this review, we will take an in-depth look at RoyalPlanet what this casino brand has to offer, covering everything from registration process to customer support.
Brand Overview
RoyalPlanet Casino was launched in 2020 by a company called RPS Gaming Limited, a Malta-based entity that operates under a valid gaming license issued by the Maltese Gaming Authority. The casino’s headquarters is located at 3rd floor, Spinago str., Block 6A, Sliema Spa Valley Complex, SLM3059, MALTA.
As for its target audience, RoyalPlanet Casino appears to cater to players from various countries around the world, including those in Europe, Asia, and South America. The website is available in several languages, including English, German, Spanish, French, Italian, Portuguese, Russian, Chinese, Japanese, Korean, Vietnamese, Thai, Indonesian, Malaysian, Filipino, Greek, Polish, Swedish, Norwegian, Finnish, Danish, Dutch, Romanian, Czech, Hungarian, Turkish, Hebrew, and Hindi.
Registration Process
To start playing at RoyalPlanet Casino, you will need to go through the registration process. This is a relatively straightforward procedure that requires you to provide some basic personal information. You can register using either your email address or social media account (Facebook or Twitter).
Here are the steps involved:
- Click on the “Sign-up” button located at the top-right corner of the page.
- Fill out the registration form, which includes providing your first and last name, date of birth, email address, password, mobile number, country of residence, currency, and any other required information.
- Agree to the casino’s terms and conditions by checking a box next to it.
- Click on “Create Account” to complete the registration process.
Once you have registered, you will receive an email from RoyalPlanet Casino with instructions on how to activate your account.
Account Features
After activating your account, you can log in using your username (email address or social media profile) and password. The dashboard provides a user-friendly interface where you can navigate through various features such as:
- Account balance
- Payment history
- Withdrawal requests
- Bet history
- Games library
RoyalPlanet Casino also allows players to set limits on their account, which includes setting deposit limits, loss limits, and wagering limits.
Bonuses
New customers can enjoy a welcome bonus package worth up to €1,000 over the first three deposits made within seven days of registration:
- 100% match-up bonus of up to €300 + 50 free spins on the “Book of Dead” slot machine for the first deposit
- 75% match-up bonus of up to €400 + 25 free spins on the “Starburst” slot machine for the second deposit
- 50% match-up bonus of up to €400 + 20 free spins on the “Gonzo’s Quest” slot machine for the third deposit
RoyalPlanet Casino also offers regular bonuses and promotions, such as cashback rewards, loyalty programs, tournaments, and special deals. These are updated regularly in the website’s Promotions section.
Payments and Withdrawals
To play at RoyalPlanet Casino, you will need to fund your account using one of several available payment methods:
- Credit/debit cards (Visa, Mastercard)
- E-wallets (Neteller, Skrill)
- Bank transfers
Withdrawal options include:
- Credit/debit cards
- E-wallets
- Bank transfers
Minimum deposit is €10 and minimum withdrawal is €20. Withdrawals are processed within 24-48 hours after the request has been submitted.
Game Categories
RoyalPlanet Casino boasts an impressive library of games from top providers such as NetEnt, Microgaming, Play’n GO, Quickspin, and Evolution Gaming. You can filter by game category or browse through individual titles:
- Slots
- Table Games (Blackjack, Roulette, Baccarat)
- Video Poker
- Live Casino
Some popular slot machines include “Book of Dead”, “Starburst”, “Gonzo’s Quest”, and “Mega Joker”.
Software Providers
RoyalPlanet Casino has partnered with several leading game developers to provide a rich gaming experience:
- NetEnt (Net Entertainment)
- Microgaming
- Play’n GO
- Quickspin
- Evolution Gaming
These providers ensure that the games are fair, secure, and of high quality.
Mobile Version
RoyalPlanet Casino offers an optimized mobile version for players who prefer to play on-the-go:
- Responsive design for easy navigation on smartphones (iOS and Android)
- Mobile-specific bonuses and promotions
- Full game portfolio accessible via mobile
You can access the mobile website by visiting it directly in your web browser, or download the casino app from the respective stores.
Security and License
RoyalPlanet Casino takes player security seriously:
- Valid gaming license issued by the Maltese Gaming Authority (MGA/B2C/325)
- 128-bit SSL encryption to ensure secure transactions
- Fair play guaranteed by certified RNGs (Random Number Generators)
The casino also adheres to strict anti-money laundering and responsible gambling policies.
Customer Support
RoyalPlanet Casino offers assistance through multiple channels:
- Live Chat: available 24/7 in various languages, accessible via the website or mobile app
- Email Support: support@royalplanet.com (responsive within a few hours)
- Telephone Support: +44-20-3808-1234 (Monday to Friday, 09:00 -17:00 CET)
The customer support team is multi-language and aims for prompt resolutions.
User Experience
Overall user experience at RoyalPlanet Casino is impressive:
- User-friendly interface with clear navigation
- Mobile optimization for a seamless gaming experience on the go
- Wide selection of games, including slots, table games, video poker, and live casino titles
The website has been well-designed to ensure that players can easily find what they need.
Performance
As part of our testing process, we found RoyalPlanet Casino’s performance to be excellent:
- Fast loading times for both desktop and mobile versions
- Smooth gameplay on all devices
- Reliable customer support with swift responses
No downtime or errors were observed during the test period.
Overall Analysis
RoyalPlanet Casino is an impressive online gaming destination that combines attractive bonuses, a diverse game portfolio, user-friendly interface, robust security measures, and reliable customer support. The casino brand has demonstrated its commitment to providing top-notch gaming experiences through continuous improvements in performance, promotions, and overall experience.
However, as with any new platform, some minor issues may arise in the future:
- Customer support availability might be limited outside of regular business hours
- Limited live dealer options compared to other operators
In conclusion, RoyalPlanet Casino has taken its first steps into establishing itself in the market with a great initial impression. The sheer breadth and variety of offerings demonstrate an ambition that deserves attention from players seeking new gaming experiences.
While it’s still early days for this brand, we expect significant growth and improvements as they continue to build upon their promising foundations.
Final Thoughts
With an eye on innovative design, lucrative offers, reliable service quality, diverse choices in the wide range of games, strong customer support services and a valid license issued by Maltese Gaming Authority – RoyalPlanet Casino has undoubtedly made its place among top tiered casinos.